Who we are
Our website address is: https://www.the-crystal-rooms.co.uk
Our contact details
Name: Daynna Southern
Address: The Crystal Rooms, High & Over, Little London Road, Horam, East Sussex, TN21 0BL
Phone Number: 07770 820673
E-mail: hello@thecrystalrooms.co.uk
What type of information we have
We collect your name and email address when you register your interest. This information helps us tailor your experience, to ensure that you receive the most relevant information before any visit.
What We Do Not Collect
We do not collect any other personal data via the website other than that already outlined, and no financial, credit or debit card information.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you. We collect your name and email address when you register your interest.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
What we do with the information we have
We use this information with your consent and process this data because we have a legitimate interest in promoting our services. Your information will never be sold to a third party.
How we store your information
Your information is securely stored.
We keep the information you provide but will dispose of your information upon request. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies
We only use technically essential cookies on this site without which it will not function correctly. We have no analytics tracking or other first party cookies – we respect your privacy. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website. By continuing to browse the site, you are agreeing to our use of cookies.
Links To Other Websites
Our website may contain links to enable you to visit other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect
Please contact us if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Acknowledgements
All trademarks acknowledged. All rights reserved.
Pictures on our Therapy page are from Unsplash, taken by Karsten Winegeart, Niklas Ohlrogge, and Elijah Hiett